All ticket sales are final. No exchanges or refunds.
Ticket prices are subject to a non-refundable ticket surcharge.
In the event of Force Majeur a refund may be issued, however ticket surcharges remain non-refundable.
The service fee covers the cost of providing a service; it pays for things like the software that provides the convenience of online purchasing and e-tickets, our customer service team & the ability to purchase tickets over the phone, the printing and distribution of tickets, credit card fees, etc.
The prices displayed are subject to a non-refundable ticket surcharge and an order delivery charge for online orders.
All tickets must be paid for in full at the time of booking.
The Guild reserves the right to refuse admission and may request any ticket holders to leave (taking any such appropriate action which may be necessary to enforce this right) before or during performances if it is necessary to do so.
Every effort will be made by The Guild to admit latecomers at a suitable break in the event or performance.
Please note that babes in arms are not permitted for theatre performances.
Mobile phones (including mobile phone cameras), pagers and watch alarms must be switched off before entering the theatre.
Our privacy policy dictates that information you may disclose to The Guild in order to complete a ticket purchase will be kept confidential and never shared with a third party.
